If you are planning for your medically necessary inpatient procedure in advance and think it may be covered by your insurance plan, Samitivej Chinatown Hospital can assist you in obtaining a guarantee of payment prior to admission.
To make the process as smooth as possible, please follow these steps:
- Please contact our appointment booking team at the Bangkok Utilization Management Team to schedule your medical procedure.
- Attach copies of the following documents to your correspondence with the Utilization Management Department A scanned copy of your passport (photo page)
- A copy (front and back) of your current medical insurance certificate or card
- Any other documents required by your insurance company for identification purposes
Please note that Samitivej Chinatown Hospital reserves the right to refuse policies from certain insurance companies at our own discretion. We will advise you immediately if we cannot work with your insurance provider.
Samitivej Chinatown Hospital will then communicate with your insurance company to assist you in obtaining a Guarantee of Payment in advance of your admission.
The potential disruption of a holiday or business trip by a medical emergency is leading more and more people to consider travel insurance. As the number of insured travelers increases, so too do the number of medical facilities that work closely with travel insurers.
Samitivej Chinatown Hospital works with hundreds of travel insurance companies either directly or through their medical assistance providers.
If you would like to confirm that Samitivej Chinatown Hospital works with your travel insurance company, please contact the Bangkok Referral Center.
Designed with the Patient in Mind
At Samitivej Chinatown Hospital, we are always working to continually improve the healthcare payment process. In addition to seeking new avenues for insured patients to receive guarantees of payment from their providers, we have also taken a pledge to drive transparent pricing for a wide range of common surgical procedures with our Fixed Price Packages.
Just as every medical treatment is tailored to meet your specific needs, our fixed price packages are created with your specific health in mind. Rather than taking a one-size-fits-all approach, we provide you with a package tailored to your healthcare needs. Following a detailed evaluation of your physical health, taking into account your age, medical history, and any underlying illnesses, we furnish you with one set price for your procedure.
Healthcare Planning Made Painless
Hidden fees, unexplained surcharges and exorbitant costs due to unexpected complications can significantly affect your planned healthcare expenditures. To address this, our growing list of Fixed Price Packages fully incorporates:
Price Packages fully incorporates:
· Pre-operative testing
· Doctor's Fees (Surgeon, Anesthesiologist)
· Rehabilitation
· Operating Room
· Patient Room
· Standard Lab fees
· Radiology
· Take home medications related to surgery
· Selected items related to procedures (e.g. implants for knee replacements)
Many of our surgical packages also include special services for patients flying in for surgery from abroad, such as special medications or rehabilitation services. For example:
Hip and knee joint replacements include:
· Rehabilitation services to ensure optimal improvement in range of motion before flying home
· Special medications to prevent DVT (clotting in the legs)
Spinal Surgery includes:
· Rehabilitation services to ensure optimal outcomes before flying home
We expect the unexpected
Surgical Packages are a common model for international hospitals, particularly for healthcare facilities that cater to the growing demand for global healthcare or "medical tourism." But too often the level of exclusions, terms and conditions can make it difficult to determine the actual cost even after you have been admitted.
At Samitivej Chinatown Hospital, our Fixed Price Package rates are inclusive of unexpected complications such as:
· Pain
· Nausea
· Bleeding
· Infection
In other words, if any of the above arise during your treatment, you will not be billed any additional fees for additional treatment.
Furthermore, we have created an outlier policy for unexpected complications not listed above. What this means is that even if your treatment leads to a far more complicated procedure, for whatever reason, a cap will be placed and a maximum fee limit will be adhered to, based on your eligibility criteria.
Please note:
· Fixed pricing program cannot be used in conjunction with other promotions
· Patients must be evaluated by Samitivej Chinatown Hospital physicians prior to treatment to qualify
· Samitivej Chinatown Hospital reserves the right to cancel the fixed pricing program if the patient does not disclose a known underlying condition
To find out if you qualify for a fixed pricing package
